Troubleshooting

All resources and resolutions for troubleshooting hardware failures or to debug softwares.

2012
23
Dec
Windows 7 BSOD – An attempt was ...

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The Windows 7 BSOD occurred with the error message [ An attempt was made to write to read-only memory ]. In this case the full report shows the following: An attempt was made to write to read-only memory. The error code is 0x000000BE (0xFFFFF8800657FC9C, 0x0000000138789121, 0xFFFFF880009A9180, 0x000000000000000B) The debugging procedure first, should include hardware tests, […]

2012
14
Dec
Windows XP – desktop icon text b ...

2012-12-14_105733

Sometimse Windows XP desktop icons text background loses transparency. To re-establish text background transparency check: Control Panel > System > Advanced (tab) > Settings in the Performance section (or right click on My Computer desktop icon and choose Properties) check the  [ Use drop shadows for icon labels on the desktop ] check box If […]

2012
10
Dec
Links are not opening in Outlook : ...

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For Microsoft Outlook users, in some cases installing / unintsalling Google Chrome leave some traces with negative effect for Outlook, which consists in being unable to open links within emails. The error message is: This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator (see picture) For […]

2012
03
Dec
Microsoft Windows Server 2003 – ...

2012-09-03_eid2003_3_cmd

Event Type:    Error Event Source:    Perflib Event Category:    None Event ID:    1008 Description: The Open Procedure for service “WDSServer” in DLL “C:\WINDOWS\system32\wdssrv.dll” failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data.   Event Type:    Warning Event Source:    Perflib Event Category:    None Event […]

2012
03
Dec
Microsoft Windows Server 2003 – ...

2012-09-03_eid5603_2

Microsoft Windows Server 2003 – Event ID: 5603 Event Source: WinMgmt occurs when Microsoft Health Monitor is used.   Event Type: Warning Event Source: WinMgmt Event Category: None Event ID: 5603 Description: A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, but did not specify the HostingModel property.  This provider will be run […]

2012
03
Dec
Microsoft Windows Server 2003 – ...

2012-12-03_173924

Microsoft Windows Server 2003 – Event ID: 16. This event occurs only when Intel(R) Active System Console for Intel Server mainboards is installed. Event Type: Warning Event Source: ErlSrv Event Category: None Event ID: 16 Description: Appcore: Erlang machine volountarily stopped. The service is not restarted as OnFail is set to ignore.   Resolution: Appcore […]

2012
24
Nov
Event ID 1000 – Microsoft Outloo ...

2012-11-24_error_window

On every close Microsoft Outlook 2002 crashes with event ID 1000 – dccmsp32.dll. The library dccmsp32.dll named [ WinFax Message Store Provider ] that is causing the error is related to the Symantec WinFax Pro application. The library is responsable for WinFax and Outlook integration. Without this library the integrated folder [WinFax FAX Logs] is […]

2012
24
Nov
Windows XP – Use the welcome scr ...

2012-11-24_e_user_accounts

If the Welcome screen does not display on first logon, recall from stand-by or after screensaver ends the following scenarios need to be checked (see also the pictures for every case): Check your Local Area Connection for installed network clients or check thirs party software that may enable [Client Service for Netware]: Local Area Connection […]